A contrarian view of procrastination

I have a contrarian view of procrastination: in most cases it’s a good thing. It’s your mind’s way of telling you it doesn’t see a smart plan. Either the goal doesn’t make sense or you don’t have a believable way of accomplishing it. Successful, productive people don’t blithely choose a goal and then charge after it. They take time to gather evidence; they study those whose have succeeded and failed. When they finally set out to take action, procrastination is rarely an issue. If you want to write a novel, don’t commit to National Novel Writing Month. Instead, take a novelist out for coffee and learn everything about her world. It’s the commitment that comes from deep understanding of a challenge, not willpower, that leads to success.”

-Calvin Newport

An inspiring view point I totally agree with. If the overall goal does not or no longer make sense to you and your mind is disengaging due to lack of a smart plan you can use as much willpower as you want. Picking the right goals and projects is key to productivity. Watching and learning the trades of those that have achieved what you are pursuing is also a great recommendation.

Flexibility vs. Discipline

You have goals and you have them because you want to achieve them. They might be big, hairy and audacious, but they are something you strive for.

At the same time you are accepting every meeting request, respond to every email and agree to every project or initiative handed to you. You are just what the business environment expects and life demands you to be, extremely flexible.

If you get to reflect on your larger plan in life or if you stick to a review cycle, you become conscious every now and then that you didn’t progress anywhere close to the goals you once set out for yourself. And you wish you only had more discipline.

When we look at inspirational figures and role models, in our current times or in history, it strikes me that those recognised, admired and respected for their achievements appear to be exclusively creatures of well-defined habits and uncompromising discipline.

The web is full of stories about individuals that made a difference and left a legacy not because they have been or are extremely flexible, but because they followed their cause with rigorous discipline.

Whether people get up every morning at 4am to write for 3 hours on their novel before going to work, practicing every day to become a master in martial arts or do not accept any meetings or calls in the morning as they focus on creating a new and successful product, they are the ones we admire, the ones that we accept as role models.

I do not remember a single person I have ever admired just for their flexibility, but I remember tons of people I respect for their unbelievable discipline and perseverance.

Corporate cultures and business environments across the globe make us believe that ‘being flexible’ is the most important skill to possess today. But the flexibility referenced is of pure reactive nature — it describes the ability to respond to ever-changing circumstances. It describes blades of grass bending with the wind into whatever direction it blows.

The shocking reality is that we all believe that this is indeed the single most important skill. And this is exactly why we are constantly overwhelmed and do not see much progress against our goals. Unfortunately this is true for individuals as it is for organisations.

We have forgotten the power of discipline. How far we can get if we persevere. The stability, structure and confidence that habits and rituals deliver. We have allowed our lives and our business strategies to become rubber band: So flexible that you can bend them beyond recognition.

None of the people we admire for their achievements in life or business have done this. Never.

Signs of modern (un)productivity

Most professionals are still using their subjective, internal mental worlds to try to keep it all together, but that’s a poor way to navigate the new work environment. It results in unclear, distracted and disorganized thinking, and leaves frustration, stress and undermined self-confidence in its wake.

Workers need a set of best practices that is sorely lacking in the professional world. Without it, we are seeing a growing angst — even a sense of desperation — in the workplace, as more employees feel that there is no rest and no way out. The man, the myth, the legend: David Allen in reflects on productivity gains and impacts on individuals and their way of organising in his latest piece for NYTimes.

Evolution of Contexts

Nice take on GTD contexts by Roberto Mateu based on my ‘A Fresh Take on Context’ post. Interesting integration of the Pomodoro technique for those that use it.

  • Pomodoro: this is digital real work. I sit my behind on the chair and for 25 minutes focus on the task. You break for 5 min and then another set. I try to get at least three sets done on a stretch.

  • Melo: usually digital research and constructive browsing or playing around with service/code/idea. The name is my own Pomodoro technique spinoff, it means apple in italian and I also like it sounds like mellow. Timer is set for 10 minutes for these.

  • Errands: real world stuff. Pickup dry cleaning, drop-off documents, anything that is outside and requires interaction with other fellow homo-sapiens. Timing makes no sense for these, but I do try to give them a due date.

  • Calls: feels like an errands light, but I avoid them so much they deserve their own context. Also useful that you can quickly check them of you have some time and don’t want to start a Pomodoro.

  • Tangents: what’s the best way to make iced green tea? should I find an alarm app that uses the sunrise time? can you meditate with your eyes open? My brain throws these questions (and many more) all through the day, rather than stop and procrastinate for hours, just save them for later.

  • Shopping: fun errands. Toothpaste, beer, chocolate, alka seltzer, etc. (hopefully in that order).

  • Not Priority: for everything you should have said: sorry, I don’t have time, but didn’t. Laptop recommendations, helping out with a website, etc.

  • Waiting: tasks where you’re waiting on somebody else for information before you can move on.

Contexts remain highly personal - so whatever floats your boat is the right choice.

The Precious Hour and the Faux-Zone

This Rands in Repose post is likely to be the most honest thing I have ever read about productivity of managers like me. It’s also one of the best pieces I’ve read about productivity recently as it reflects more than it gives you bogus tips.

As a frequent occupant of the Faux-Zone, I can attest to its fake productive deliciousness. There is actual value for me in ripping through to my to-do list. I am getting important things done. I am unblocking others. I am moving an important piece of information from Point A to Point B. I am crossing this item off… just so. Yum. However, while essential to getting things done, the Faux-Zone is not a replacement for the actual Zone, and no matter how many meetings I have or how many to-dos are crossed off… just so… the sensation that I am truly being productive, that I am building a thing, is false.

Very rarely do I ever enter the real Zone and I have been looking for explanations all along. Rands just hits the nail on it’s head with his assessment and I truly believe there is no other option than accepting your job for what it is. While there are some opportunities to get into the Zone as a manager, you are more likely to reach it outside your day job like I do when I write for my blog or work on my ebook.

Ultimately it is a choice you make and you can chose to accept and enjoy your job in an increasingly frantic business environment, particular true for the tech industry, which is full of false realities or you can chose to quit and do something else. Rands has come to accept the situation and enjoy the ride - obviously after some intensive reflection - and I am very much following his way.

Getting better at using keyboard shortcuts

Working with keyboard shortcuts is undoubtedly the most efficient way to get work done fast. While some keyboard shortcuts stick quite easily - mostly because they are common across applications - others are more difficult to remember.

The post by Macdrifter provides help by offering an easy way to pop-up a cheat sheet that reminds you of certain shortcuts until they stick. Whether you start from a Markdown file like Gabe or straight from a HTML, doesn’t really matter. Using something like Keyboard Maestro, Alfred or Launchbar to call an Automator generated script will get the shortcuts you try to internalise in a blink of an eye.

The problem with daily todo lists

Every morning I sit down to plan my day. I first look at my calendar to see how many meetings and conference calls fill my day and how much time is left to do other work.

Many consider conference calls, meetings and at times even email as disruptions of their actual work. I came to understand that these things are part of my work as well. I try to manage them and balance them with the creative and intellectual work I need and want to do, but they are ultimately part of my work.

When I went through my calendar, I estimate how much time is left and try to figure out how much work I can fit into it.

What happens next is that I go to my OmniFocus ‘Next Actions’ perspective and scan through the list, trying to pick actions that I feel are important and urgent and that would fit into the time available. Looking at actions being due (and often overdue) is the other check that is performed every morning.

Next time I look up is in the evening and I come to realise that I haven’t even done half of the actions I lined up for myself. This remains frustrating, yet happens in scaring, regular intervals. Sounds familiar? I bet it does.

What really screws up your daily todo list

I am still trying to find a way out of this dilemma, but I realise that there are at least three factors that screw my daily todo list:

  1. A false sense of priority
  2. A false sense of time and effort
  3. Ignorance of the unavoidable

None of these is easily fixed and unfortunately your trusted productivity software doesn’t have a ‘build right and realistic daily todo list’-button for it either.

Urgent, urgent, super-urgent

How do we chose the actions we plan for the day?

First we look at what we need to absolutely do because there is a deadline (or it has even past) or someone is waiting for you and is “screaming” really loud.

Second we look at what we really, really should be doing. We feel guilty because we haven’t made any progress with a particular project. Commitments we have made with ourselves or to others return to our mind when we scan our lists.

Third and last we evaluate what we can quickly fit into the day somewhere. Sure you’ll find time for this short call, and there will be a few minutes between these two meetings to send that brief email.

As a result you actually don’t get to some tasks as they don’t fulfil any of the above criteria. Often these are tasks that are important but not urgent and that require a longer period of focus to complete.

Stephen Covey addresses this issue in his book ‘The Seven Habits of Highly Effective People’ using habit #3:

Put First Things First Plan, prioritise, and execute your week’s tasks based on importance rather than urgency. Evaluate whether your efforts exemplify your desired character values, propel you toward goals, and enrich the roles and relationships. Source: Wikipedia

Getting efforts estimated correctly

OmniFocus offers a field where you can add an effort estimation for each project or task. While I don’t use it as I don’t want another field to be filled and maintained, others use it intensively to help them building realistic workload for the day.

Dan Byler, who has contributed to the OmniFocus community many fold, even wrote a script that adds up time of the currently selected tasks to help you understand if it’s a realistic package to work on.

However, the problem isn’t necessarily in entering the time you believe a task requires, it’s your own overconfidence in what is achievable and your misconception of how long it takes.

Westheimer’s rule, which you’ll find often referenced in the context of project planning, gives you a feeling of how far off you are:

Estimate the time you think it will take, multiply by 2, and add 3.

And this is pretty much true. If you think responding to that email takes five minutes, 13 minutes is more likely. You may need to look something up, someone calls you halfway through composing the email or your energy is low requiring you to re-read the original email three times before you know what you need to respond.

There is another version of Westheimer’s rule that suggests to ‘multiply by 2 and move to next time unit’. Basically you go from minutes to hours and from days to weeks. While this is maybe taking things a bit too far, it can actually take weeks instead of days until you get to a specific task.

Your day always turns out different

In particular different to what you thought it would look like. When we build our daily todo list we pretend to live in a vacuum where:

  • We don’t need to eat
  • We don’t take a (coffee) break
  • Never experience low energy
  • No one ever calls/texts/IMs us and interrupts our current work
  • No manager drops by and puts something new, important and urgent on our pile
  • There are never crisis situations with a customer

And we all know this vacuum doesn’t exist unless you check into a monastery in Tuscany, Italy.

Five non-surefire tips how to fix your daily todo list

I am not going to BS you with the five things you need to do to have a bullet-proof daily todo list as I am still improving myself. But here are some ideas to look at.

1. Remember your goals

Daily Todo List in OmniFocus incl. key goals

Always go back to your goals and what is really important. You can create a Single-Action List in OmniFocus that has only your top 3-5 goals as actions. Flag them or make them due, so they always display on top of your daily todo perspective. Get them on top by making sure the goals Single-Action List is right at the top of your hierarchy in the OmniFocus library and no other sorting filters are active in the perspective’s view bar.

2. Get your daily todos outside of OmniFocus

Writing your daily todos down or moving them into another application triggers additional reflection which helps you determining importance and effort involved. Use a Moleskine or Field Notes notebook, the printable CEO series Emergent Task Planner or just a simple sheet of paper. Simple todo applications as the new and hyped Clear iPhone app by Real Mac Software can also come in handy.

3. Use Westheimer’s rule for time estimation

If you rely on time estimates for tasks and projects, start using Westheimer’s rule (“Estimate the time you think it will take, multiply by 2, and add 3”) when you enter the time you estimate for the activity. Make sure, when planning your day in the morning, to also consider tip #4.

4. Plan in time for interruptions, lunch, social interactions and low energy

You can’t really plan your day. But consider the time you will need to catch up with email, get something to eat and socialise a bit with your colleagues or friends. Recognise that there a periods during the day when your energy is low. You can still do things — I keep those in my ‘brain-dead’-context in OmniFocus — but if you only line up activities that require you to operate in the 80-100% range, you’re bound to be disappointed with the actual accomplishments at the end of the day.

5. Don’t do a daily todo list. Period.

Daniel Markovitz wrote about an interesting approach in his recent post titled “To-Do Lists Don’t Work” on the HBR blog . While the general dislike of lists demonstrated is something I don’t agree with, the idea of living in your calendar as described by Daniel intrigues me. Instead of creating a daily to-do list, you can just blog time in your calendar for specific tasks. This also nicely addresses tip three and four.

The other alternative — following the good, old and still valid GTD methodology for ‘Doing’ — is to only work with your ‘Next Actions’ list and nothing else. Evaluate it by context, time and energy and you should know what you should be doing.

A Brief History of the To-Do List and the Psychology of Its Success

But the list, it turns out, might also be the origin of both our highest happiness and our dreariest dissatisfaction.

Yep. Great write-up and apparently an interesting book, which goes a bit deeper than “6 reasons why your todo list doesn’t work” posts.

Using TextExpander and OmniFocus for tracking actions & projects

In this short screencast I am demonstrating how I use TextExpander inside of OmniFocus to track projects, which I have delegated and where I don’t want to track individual actions.

Basically all these projects are tracked as individual entries in a Single Action List called ‘Delegated Projects’ and I use the note field and TextExpander to capture easy to read status updates. I get these updates either through weekly status calls or meetings I have with the project owners or via email.

Whenever I am asked to provide an update myself or meet anyone associated with the project, I can quickly and easily engage on the subject.

I also use TextExpander to capture single Waiting For actions I record during meetings or calls. TextExpander helps me to reduce the time and the typing required to capture these while I still want to follow and remain engaged in the conversation. Querying my Twitter followers that seems to be the most common use case amongst them as well.

Stressing out with your iPhone

I can definitely confirm the results of this study. Sometimes, unfortunately, for myself, but clearly for a lot of my colleagues and customers.

Stress was directly linked to the number of times people checked their phones on average, and people with the most extreme levels of stress were troubled by “phantom” vibrations when no message had been received, the survey showed.

Simple solutions include turning off notifications for email, text/iMessage, Twitter and IM. You can also configure your email account on your iPhone to not get messages pushed, but only polled on your explicit request. Calms you down significantly and let you be in the moment, e.g. the conversation you are having, the meeting you are in or the dinner you are enjoying with someone who is important to you.